Question 1

Does mobile grooming mean you groom my pet in my tub, at my house?

Accepted Answer

We do come to your house to groom your pet, but no, we do not groom them in your tub, or anywhere in your house for that matter! We have a self-sufficient grooming van – our groomobile! It is a state-of-the-art grooming salon on wheels. It has been specifically designed and created for this purpose, using the most up-to-date equipment in the grooming industry. We have our own water and electricity supply, too. All we need is a parking space, and we take it from there!

Question 2

Do you need to use my electricity or water?

Accepted Answer

No! Unlike other mobile groomers, we do not need to plug into your home’s electricity or water. Our customers don’t have to supply anything – just their pet!

Question 3

Isn't it too hot to groom in a van outdoors?

Accepted Answer

Not at all. The entire interior of the van is air-conditioned and ventilated, and the water used to bathe your pet is temperature-controlled – for your furbaby’s comfort (and our groomer’s too).

Question 4

Is warm water used?

Accepted Answer

Yes! We adjust the water temperature to your pet's comfort level.

Question 5

Do you use cages?

Accepted Answer

There are no cages in our van. None. Period. At Pretty Paws, your furball is the only focus of our grooming attention; they don’t have to wait in a cage to be picked up and then wait their turn, as there are no other pets in the van with yours. If you have multiple pets to be groomed, to reduce stress, each is done individually. Meaning that they wait their turn at your home! No cages are required.

Question 6

Do you use cage dryers?

Accepted Answer

In most grooming salons, pets are put in cages with dryers attached, and cage dried, which is both stressful and unsafe for your furbaby. At Pretty Paws, your pet will be fluff-dried and not cage dried. This means that after a bath, your pet is hand dried by the groomer with a professional high-velocity dryer.

Question 7

How hygenic is your van?

Accepted Answer

Unlike most stationary grooming salons that sanitise only once daily at the end of the day – in our van, the tub, table, grooming supplies, tools, and entire work station are thoroughly sanitised between each grooming appointment.